Terms & Conditions

By using this website, you agree to these terms. If you do not agree, please do not use the site.

1. About this website

This website is owned and operated by Ella Anais Gilchrist (Sociella), a freelance social media manager and content creator based in Brighton, United Kingdom.

2. Use of this website

You agree to use this website only for lawful purposes. You must not:

  • Misuse or attempt to hack the website

  • Copy or reproduce content without permission

  • Use the website in a way that causes damage or disruption

3. Intellectual property

All content on this website, including text, graphics, branding, and portfolio work, is owned by me unless otherwise stated.

You may not copy, reproduce, or distribute any content without prior written permission.

4. Services information

Information about services on this website is for general guidance only and does not constitute a binding offer.

All services are subject to:

  • Availability

  • A separate agreement or contract

  • Agreed pricing and scope

5. External links

This website may include links to third-party websites (e.g. social media platforms).

I am not responsible for the content, accuracy, or practices of these external sites.

6. Limitation of liability

To the fullest extent permitted by law, I am not liable for:

  • Any loss or damage arising from your use of this website

  • Loss of business, revenue, or profits

  • Issues arising from third-party platforms (e.g. Instagram, TikTok, Meta)

All content is provided “as is” without guarantees of accuracy or completeness.

7. Availability of the website

I do not guarantee that the website will always be available or free from errors.

I may update, suspend, or withdraw the site at any time without notice.

8. Governing law

These terms are governed by the laws of England and Wales.

9. Changes to these terms

I may update these Terms of Service at any time.

Privacy Policy

This Privacy Policy explains how I collect, use, and protect your personal data when you visit my website or get in touch about my services.

1. Who I am

I am Ella Gilchrist (Sociella), a freelance social media manager and content creator based in Brighton, United Kingdom.

If you have any questions about this policy or your data, you can contact me at:
📧 ella@sociella.co.uk.

2. What data I collect

I may collect the following personal data:

  • Name

  • Email address

  • Phone number (if provided)

  • Business name

  • Any information you include in a message or enquiry

  • Technical data (such as IP address and browser type)

3. How I collect your data

I collect data when you:

  • Fill in a contact form on my website

  • Email me directly

  • Sign up to my mailing list (if applicable)

  • Browse my website (via cookies and analytics tools)

4. How I use your data

I use your data to:

  • Respond to enquiries

  • Provide my services

  • Communicate with you about potential or ongoing work

  • Improve my website and user experience

  • Send marketing emails (only if you have opted in)

5. Legal basis for processing

Under UK data protection law, I rely on the following legal bases:

  • Legitimate interest – to respond to enquiries and run my business

  • Contract – where processing is necessary to provide services

  • Consent – for email marketing and optional cookies

6. Sharing your data

I do not sell your personal data.

I may share your data with trusted third parties where necessary to run my business, such as:

  • Website hosting providers

  • Email marketing platforms (e.g. Mailchimp)

  • Analytics providers (e.g. Google Analytics)

These providers only process your data on my behalf.

7. Data storage and security

I take reasonable steps to protect your personal data and store it securely.
I only keep your data for as long as necessary to fulfil the purposes outlined in this policy.

8. Your rights

Under UK GDPR, you have the right to:

  • Access the personal data I hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time

To exercise any of these rights, please contact me at ella@sociella.co.uk.

9. Cookies

My website may use cookies to:

  • Analyse website traffic

  • Improve functionality and user experience

You can control or disable cookies through your browser settings.

10. Third-party links

My website may contain links to other websites (e.g. social media platforms).
I am not responsible for their privacy practices.

11. Changes to this policy

I may update this Privacy Policy from time to time.